Privacy Policy
Last updated: January 26, 2026
1. Introduction
Ask Alex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered sales coaching service.
2. Information We Collect
Information You Provide
- Account information (name, email address)
- Payment information (processed securely through third-party providers)
- Content you submit for analysis (sales pitches, emails, messages)
- Communications with our support team
Automatically Collected Information
- Device and browser information
- IP address and location data
- Usage patterns and feature interactions
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our AI coaching services
- Process your transactions and manage your account
- Send you service-related communications
- Personalize your experience
- Analyze usage to improve our platform
- Protect against fraud and unauthorized access
4. Content You Submit
When you submit content (such as sales emails, pitches, or messages) for analysis, we process this content to provide you with coaching insights. We do not share your submitted content with third parties or use it to train AI models without your explicit consent.
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties that help us operate our platform (payment processors, hosting providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Data portability
- Withdraw consent where applicable
9. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.
10. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
11. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at patrick@askalex.coach